We are here to provide you with answers to any questions you may have in relation to the AAV9 screening. At Cerba Research we are operational 7 days a week, including bank holidays, in order to provide continuous support as well as testing and reporting.

Important Update regarding contact

VIROCLINICS NAME & EMAIL CHANGE

From Monday 10 July 2023, emails sent to AAV9-Screening@viroclinics.com will be forwarded automatically to our new email address: AAV9-Screening@cerbaresearch.com

You will then get reply emails from our new email address. We also encourage you to use this new email after Monday, 10 July 2023.

Cerba Research

Viroclinics‑DDL officially became part of Cerba Research in 2022. The acquisition of Viroclincs unified its Netherlands‑based specialty laboratories and global partner network under Cerba Research’s mission to advance clinical research. This important addition strengthens Cerba Research’s ability to provide end‑to‑end virology, vaccine, and broader clinical trial solutions worldwide.

Get in touch

Contact Cerba Research: AAV9-Screening@cerbaresearch.com

Call +31 6 58 76 90 76

Courier contact details

https://www.worldcourier.com/locations Contact Worldwide Courier
https://www.aramex.com/nl/en/find-aramex-office Contact Armex
aav9-test@globe-medical.com Contact globe Medical
marken.hkg@marken.com Contact Marken

For a toll-free number see phone list below

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FAQ

The Unique Patient Code (UPC) is an identifier for tracking the serum sample test, which ensures the patient’s identity/privacy, and is used for the result communication between physician and Viroclinics. Please clearly indicate the UPC on the serum sample tube. Please use one Laboratory Request Form per serum sample!

The serum sample can be left at room temperature for up to 2 hours, after this time it should be stored temporarily in a refrigerator at max. 4 °C before it is picked up by the courier the same day. After 24 hours the serum sample must be stored between -20°C to -80°C degrees

For quality and testing purposes, it is vital that serum samples are stored between -20°C to -80°C degrees. In frozen condition the serum is preserved as needed for an unlimited period of time.

Please isolate 0.5 ml serum per patient (an absolute minimum of 0.25 ml should be provided).

Please send only one tube per patient together with one Laboratory Request Form
(1 sample = 1 patient = 1 LRF). In case you are shipping multiple serum samples, please inform Cerba Research by sending an email to AAV9-Screening@cerbaresearch.com

A serum separator tube needs to be used for blood collection. However, do not use anticoagulant-treated tubes, e.g., no EDTA-treated or citrate-treated. Click here for an example of a blood collection tube or similar to be used.

No, please use a Sarstedt or Eppendorf tube (or similar polypropylene tube). It is not possible to test a serum sample stored in a heparin tube.

No, it is the courier’s responsibility to arrange a shipping box and dry ice. You only need to place the serum sample in a biohazard bag (provided by the courier), seal it, and place it in the shipping box.

No, a temperature logger is not needed, as the serum sample will be shipped on dry ice.

Please store the serum sample kit at room temperature.

Please reach out to Cerba Research via email for assistance at AAV9-Screening@cerbaresearch.com.

Please send the Laboratory Request Form by email to: AAV9-Screening@cerbaresearch.com.

Please provide this information along with the Unique Patient Code by email to:
AAV9-Screening@cerbaresearch.com.

The result will be reported within 4 working days after the serum sample arrives at Cerba Research. The AAV9 test result will be communicated directly by Cerba Research via email to the email address(es) provided on the Laboratory Request Form.

After the test is performed, the sample is stored at Cerba Research for 1 month and is disposed of after 1 month.

Cerba Research (Viroclinics-DDL) is accredited for ISO 15189, with registration number M 010, by the Dutch Board of Accreditation (RVA), including an ongoing scope extension request for AAV9. Cerba Research (Viroclinics) is specialized in the analysis of samples from both clinical trials and patient samples. With a strong track record and a specialty in respiratory viruses, focusing on vaccines, antibodies, and antiviral compounds, they recently became highly proficient in the analysis of antibody and cell-mediated responses. Cerba Research offers validated assays to detect antibodies against AAVs, vectors, and target inserts.

Cerba Research (Viroclinics Biosciences, Viroclinics-DDL Diagnostic Laboratory) provides its services on a global scale. If applicable, they comply with local privacy regulations. The company is based in the EU (The Netherlands). The framework of this privacy policy is therefore based on the European General Data Protection Regulation (GDPR or AVR).